Application Maintenance and Support Services | Evosys Global - ERP | CRM | EPM | Healthcare | Oracle Cloud | Consultancy | Managed Services

Empower your IT Operations with Our Application Maintenance and Support Services

Focus on What you do Best, while we manage the Technology

Overview

Enhance your Business with next-gen IT Application

Evosys understands the system impacts, risks & solution agility and relentlessly focuses on providing Application Maintenance and Support Services for different models and client needs.

Evosys AMS Services support clients using different Oracle technologies

  Know More
oracle-netsuite

Key Services

Multi level Support and Maintenance Capability

Level 1

At this level, the maintenance is provided by the user help desk. The dedicated team is assigned to screen the issue and allocate the task of resolution to appropriate party/owner.

Level 2

This level deals with those support tickets that can be resolved quickly by general configurations or workarounds in the application.

Level 3

The specific, complex configurations are handled at this level such as code changes.

Level 4

At this level, complexity issues are taken to product vendor to get the critical path release or hotfixes.

Highlights

Enablers:

  • Best practices repository from global clients
  • Knowledge sharing initiatives across projects
  • Solution-building focus catering to domain-specific and industry requirements
  • On-demand experienced pool of resources



Process Frameworks:

  • Defining mature frameworks, methodologies, templates, best practices, periodic project reviews
  • Proactive communication and review of documents
  • L2 / L3 transition framework
  • Application support checklists
AMS Support Services

Benefits

Benefits of Evosys’ Application Maintenance and Support Services

  • Enhanced application stability
  • Improved user experience and satisfaction
  • Faster availability of new features
  • Improved focus on innovations that meet new market needs
  • Minimized Maintenance cost
  • Enhanced performance
  • Update various application management strategies that improve application performance
  • Application maintenance strategies to provide a secure and high-performance platform
  • Rapid Application enhancements
  • Industry Specific solutions with the Global Standard
900+

customers

1000+

consultants

30+

countries

Image Image
Recommendations
Star
Oracle Cloud
Star
Connect with Experts
Star
Let Evosys contact you
Star
Partnership & Tieup's
Star
Request a call back
Rapid Response
Demo for Oracle Fusion Cloud
Connect with Experts
Let Evosys contact you
Partnership & Tieup's
Request a call back
  Loader
Thank you for contacting us. Our team will contact you soon.