Managed Services for Oracle Cloud Apps

Get value-based maintenance and support services for all your Oracle Cloud Apps

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Overview


We understand that as an Oracle customer you have numerous choices when it comes to receiving Managed Services for supporting your software investment. We also understand that given the current pandemic-hit situation, you may be looking for a reliable service provider to manage your Oracle applications.

Here at Evosys, we enable your IT team to focus on what they do best, while we manage your Oracle applications. Our Value-Based Delivery services enable us to solve your organization’s technical issues and take a proactive approach in providing you with true business value. Our services are one step ahead as they help you realize your ROI with value-based dashboards and analytics.

What We Offer?


Enablers

  • Best practices repository from global clients
  • Knowledge-sharing initiatives across projects
  • Solution-building focus catering to domain-specific and industry requirements
  • On-demand experienced pool of resources

Process Frameworks

  • Defining mature frameworks, methodologies, templates, best practices, periodic project reviews
  • Proactive communication and review of documents
  • L2 / L3 transition framework
  • Application support checklists

How Can We Add Value To Your Business?

Benefits of Our Application Maintenance & Support Services


Enhanced application stability

Enhanced performance

Faster availability of new features

Minimized maintenance cost

Improved user experience and satisfaction

Rapid application enhancements

Regular updates to improve application performance

Industry-specific solutions with global standard

Improved focus on innovations that meet new market needs

Application maintenance strategies to provide a secure and high-performance platform

Our Approach

Customized Value-Based Analytics for your Oracle Cloud systems


The Problem

Organisations buy new systems with certain business benefits in mind but fail to measure them once the system is in use.

The Solution

Value-Based AnalyticsTM is a tool that has been developed with the focus to measure and monitor ROI for which the system/transformation was implemented.

An efficient way to realize measurable business value with the Oracle Cloud. Enabling you to move from...

Reactive Mode

Technicalities

Guess Work



Proactive Mode

Business Value

Fact Work

390+

pre-built analytics (ERP, SCM, HCM)

180+

KPIs
 

  • Process Optimization

    Process Optimization

  • System Adoption

    System Adoption

  • Information Output

    Information Output

  • Audit and compliance

    Audit & Compliance

"VBD helped uncover duplicate invoices paid and saved us a whopping $80,000 within the first month of deployment"

- A Prominent Healthcare Customer

Types Of Support Services We Provide


Dedicated Support Model

1. Dedicated Support Model

We provide dedicated support through our onsite and offshore teams. To keep the process streamlined, we follow pre-defined parameters throughout the contract period covering different levels of the support phase.

Shared Support Model

2. Shared Support Model

Under this model, we provide solutions and workarounds to customers based on issue category and nature. The support team is available round the clock to provide solutions within agreed SLA timelines.

Why Evosys?


Cloud Customers
1300+ Oracle Cloud Customers

Belonging To Diverse Industries

Evosys Experienced Consultants
2000+ Experienced Consultants

Possessing In-Depth Oracle Cloud Know-How

Evosys Country
Serving 40+ Countries Across The Globe

In NA, EMEA, ANZ & APAC

Evosys Awards
45+ Awards & Accreditations

Including Multiple Global Oracle Awards

Evosys Partner
Oracle Platinum Partner

Global Oracle Cloud Premier Designation

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