Due to continuous changes in the economic environment, the healthcare sector is in need of both activity-based costing and insurance-based reimbursement models that use sophisticated data modeling to derive the average costs of each service or DRG (diagnosis-related group).
The demand for services – including increased service requests and improved service quality – comes at a time when the availability of funds is highly volatile. Cost-to-serve is under increased scrutiny as authorities need to do more with less; as a result, transformation is driven by the need for greater efficiencies.