Products: Oracle ERP Cloud, Oracle HCM Cloud, Oracle SCM Cloud, Oracle EPM Cloud, Oracle PaaS

Industry: Public Sector

The London Borough of Lambeth, which serves a young demographic population of approximately 320,000, has recently embarked on a significant transformation programme across all its service areas to ensure that the 'Lambeth Vision of the Future' maximises the skills of an agile, flexible and digitally enabled workforce.

As part of this transformation programme, Lambeth Council has now (April 2018) successfully gone live with Oracle Cloud Application Services covering Financials,Project Financials, Procurement, Planning and Budgeting, HR, Talent Management, Talent Acquisition and Payroll. London Borough of Lambeth is the first public sector organisation in UK & Ireland to embark on a complete, end to end Oracle Cloud suite implementation including Oracle Cloud Payroll to deliver a new modern enterprise resource planning (ERP) system designed to transform the way that Lambeth delivers back-office services across finance, procurement, human resources (HR), and payroll-related functions.

The London Borough of Lambeth was initially a member of ‘One Oracle’, a shared system with five other London Authorities operating on Oracle EBS R12 which was a very costly, resource intensive, heavily customised solution with minimal self-service. London Borough of Lambeth decided to migrate to Oracle Cloud stating that Oracle Cloud solution is a robust solution and a step change in terms of usability and user experience, at the same time reducing costs and internal resource requirements.

The London Borough of Lambeth selected Evosys as their preferred implementation partner. The project, which began in May 2017 last year has successfully gone live on 3rd April 2018.

One of the most important components in achieving this success was "collaboration". The success of this project has been down to the dedication and commitment of Evosys and London Borough of Lambeth Teams. Both Lambeth and Evosys Teams worked together as one project team, building trust and working as a partnership, each bringing their expertise and knowledge to the project.

The Evosys team have guided us through the programme to go-live and all of the team have responded enthusiastically to the demands of the brief to enable us to deliver the programme successfully. They have worked with patience and dedication to the project and have maintained excellent relationships with all involved. The Evosys team worked seamlessly with our change management consultants Socitm Advisory to deliver user education and training, responding to the developing needs of staff as they went through testing and early training. The successful go-live is a tribute to the close working relationships between the Lambeth, Evosys and Socitm Advisory teams.

Christina Thompson
SRO and Director of Finance - London Borough of Lambeth
Thank you for all your efforts over the last year and more in bringing the Lambeth Oracle Cloud project to a successful go-live.

In particular, I’d like to thank each of you for your hard work, dedication, support and supreme expertise, it has been an absolute pleasure to work with each and every one and the Lambeth team have always been impressed with the skills and deep product knowledge that Evosys team possesses either based on-site at Lambeth or offshore on conference calls.

You have all been very patient and professional in working with my colleagues in Lambeth and I have only heard positive reports in how you have responded to questions, concerns and issues and have demonstrated ingenious approaches to complex problem solving.

Projects of this complexity will normally see issues arise that impact on their go-live dates or limited processes available to the business and you should be very proud that this hasn’t happened on this implementation.

Thank you

Jason Martin
Corporate Resources - London Borough of Lambeth

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