Product:Oracle ERP Cloud
About Hutchison Telecommunications Lanka
Hutchison Telecommunications Lanka Pvt Ltd is the third largest mobile service provider in Sri Lanka. As of June 2021, they had approximately 4.21 million subscribers in the Sri Lankan market. They provide a wide range of products and services via 2G, 3G and 4G channels on the island.
Hutchison is a local subsidiary of Hong Kong-based CK Hutchison Holdings Limited. CK Hutchison is publicly listed on the Hong Kong Stock Exchange with operations in 50 offices and employing 300,000 staff globally.
Hutchison's current ERP system was heavily customized with multiple integrations which resulted in inaccuracy in the reports. However, CKH (their parent company) was looking to consolidate all its global entities to have a single point of truth and implement a uniform policy throughout its global operations. To enable this, they chose Oracle ERP Cloud for its complete cloud suite and advanced capabilities of AI and analytics. They wanted to automate their manual processes and real-time analytics to make informed decisions.
The successful implementation of Oracle Cloud applications would allow them to modernize and digitize their entire back-office operations, enabling them to offer a better customer experience to their subscribers.