Legacy system migration:SAP to Oracle Cloud
Industry: Public Sector
About Birmingham City Council
Birmingham City Council (BCC) is the largest Local Authority in the UK & Europe. It is responsible for the governance of Birmingham city in England and is the chosen venue for the Commonwealth Games, 2022. With a population of over 1 million residents and an annual budget of £820m, it employs and provides HR / Payroll services to around 42k people.
Since 1999, Birmingham City Council has been using SAP for its Finance, HCM and Payroll solutions. It was managed and delivered to the Authority through a shared function and joint venture with Capita, known as Service Birmingham.
The legacy platform was costly, extremely outdated, and heavily customised, reducing the business agility and ability of the organisation to grow. It was unable to meet the BCC’s requisites in terms of intuitiveness, data sourcing, reporting, compliances, and invoicing, among others. The decision to migrate from SAP to Oracle Cloud solution was, thus, an absolute necessity for them.
As Oracle Cloud offers the depth and breadth of the Council’s requirements, it was their platform of choice. BCC chose to invest in a fully integrated system with a single source of truth between the HCM and the financial structures of the organisation. This meant a major overhaul to their back-office that included implementation of Oracle ERP Cloud (Finance & SCM) and HCM (HR & Payroll), EPM – PBCS, OIC, and, PaaS Solutions. With several third-party system (Inbound and Outbound) integrations and Robotic Process Automation (RPA) options as its inclusion, the solution helped the Council achieve all its unique business needs.
As part of this transformation, the Birmingham City Council has achieved several milestones during the implementation and its usage:
BCC is the first Council to adopt and implement Oracle’s multiple assignment level sickness process offering in the UK region.
BCC is the first Council in which 100% Shared Services has been implemented to provide access to school bursars, headteachers, and form authorisers by adhering to the security requirements.
All local councils within the West Midlands region advertise their jobs in the West Midlands job portal (WMJobs). Standard Oracle products provide integration with limited job portals like LinkedIn, etc., and do not support WMJobs. Evosys collaborated with teams from BCC, eQuest & WMJobs to integrate WMJobs into the implemented Oracle solution.
To meet its security requirements, Birmingham City Council also became the first Council for which Multiple Assignment Security (MAS) has been implemented.
Moreover, the Birmingham City Council’s administration has been working on austerity measures to support its growth & development strategies. In line with these goals and the Oracle Solution at hand, the Council has planned savings to the tune of £10.9 Mn over a 10-year period with annual savings of approximately £1.5 Mn p.a. with Oracle Cloud transformation.